Merah 44 Terms & Conditions – Complete Platform Rules Guide

1Acceptance of Terms & Conditions

Welcome to Merah 44, an online Sports Betting and casino platform designed exclusively for Malaysian players. These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Player") and Merah 44 ("Platform", "We", or "Company").

By accessing, registering for, or using any part of the Merah 44 platform – including the website, mobile app, and all related services – you agree to be fully bound by this Agreement. If you do not agree with any part of these terms, please discontinue use of the platform immediately.

This Agreement shall be read together with Privacy Policy and Responsible Gaming Policy merah 44, all of which together form the entire agreement between you and merah 44.

2Account Registration

2.1 Registration Requirements

To use merah 44's services, you are required to register an account by providing accurate, truthful, and complete information. The required details include:

• Full name as stated on your identity card or passport
• An active Malaysian mobile phone number
• A valid and accessible email address
• A strong password (minimum 8 characters, combining uppercase letters, lowercase letters, and numbers)
• Date of birth for age verification

2.2 Single Account

Each individual is only permitted to hold one (1) account at Merah 44. Opening multiple accounts is a serious violation that may result in the termination of all such accounts and the forfeiture of all accumulated balances and winnings without compensation. Merah 44 reserves the right to employ advanced detection systems to identify duplicate accounts.

2.3 Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials. Merah 44 shall not be liable for any losses arising from unauthorised access resulting from your own negligence. Please contact our support team immediately if you suspect any suspicious activity on your account.

3Age & Eligibility

To be eligible to use merah 44, you must meet ALL of the following requirements:

• At least 18 years old on the date of registration
• Residing in or physically located in Malaysia while using the platform
• Not subject to any legal prohibition from participating in online betting activities
• Has never been deactivated or banned from the merah 44 platform previously
• Acting on your own behalf and not on behalf of any third party

Merah 44 reserves the right to request age and identity verification documents at any time. Failure to provide the requested documents within 72 hours may result in account suspension until compliance is achieved.

4Deposits & Withdrawals

4.1 Deposit Methods

Merah 44 accepts deposits via the following Malaysian payment methods:

Payment Methods	Minimum Limit	Maximum Limit	Processing Time
Touch 'n Go eWallet	RM10	RM10,000	Instant
DuitNow (QR/Transfer)	RM10	RM50,000	Instant
GrabPay	RM10	RM5,000	Instant
Boost	RM10	RM5,000	Instant
ShopeePay	RM10	RM5,000	Instant
FPX – Maybank2u	RM10	RM100,000	Instant
FPX – CIMB Clicks	RM10	RM100,000	Instant

4.2 Withdrawal Conditions

Withdrawals may only be made to the same payment method used for the deposit ("same-source principle"). The minimum withdrawal limit is RM30 while the maximum limit is RM50,000 per day. All withdrawals are subject to anti-money laundering (AML) compliance checks, which may require additional documentation.

4.3 Fund Freeze

Merah 44 reserves the right to freeze funds in an account pending identity verification if suspicious or unusual activity is detected. Users will be notified via their registered email or phone number and given a reasonable period to complete verification.

5Bonuses & Promotions

All bonuses and promotions offered by Merah 44 subject to the specific terms and conditions stated on the Promotions us. The general terms applicable to ALL bonuses are as follows:

• Each bonus may only be claimed once only per account, unless otherwise stated
• Rollover requirements must be fulfilled before any withdrawal is permitted
• Bonuses may not be used for arbitrage betting or any strategy that guarantees a risk-free return
• Merah 44 reserves the right to void bonuses and all associated winnings if there is evidence of abuse
• Bonus value cannot be transferred between accounts or converted directly into cash
• Bonus expiry dates are as stated in the specific terms of the relevant promotion

6Sports Betting Rules

6.1 Betting Limits

Minimum and maximum betting limits are as displayed on each betting market. Merah 44 reserves the right to amend these limits at any time without prior notice. Special limits may be applied to specific accounts at Merah 44's discretion.

6.2 Bet Cancellation

Once a bet is confirmed, it cannot be cancelled or amended except through the Cash Out function available on eligible bets. Bets accepted due to a technical error or obvious odds error may be voided by Merah 44, with the full stake returned to the player.

6.3 Postponed or Cancelled Matches

For matches that are postponed and replayed within 24 hours of the original scheduled time, all bets remain valid. For matches that are cancelled or not completed within 24 hours, all bets will be fully refunded to the player's account.

6.4 Corruption & Match-Fixing

Where there is strong evidence that a match result has been influenced by match-fixing or corruption, Merah 44 reserves the right to void all related bets without payout and to report the matter to the relevant authorities.

7Casino Games & Poker

All casino games at Merah 44 – including slots, live casino (baccarat, roulette, blackjack, dragon tiger), poker, and other games – use an independently audited RNG (Random Number Generator) system to ensure fair play.

• Progressive jackpot winnings are subject to additional verification before payout
• The minimum account balance required to join a poker table is as stated at each table
• Collusion between poker players is strictly prohibited and may result in account termination
• The use of bots, automated software, or any third-party tools during gameplay is strictly prohibited
• Merah 44 reserves the right to limit or close any gaming session without paying out winnings suspected to have been obtained through fraudulent means

8Prohibitions & Restrictions

• Opening more than one account (multiple accounts)
• Abusing bonuses or promotions through systematic arbitrage or hedging techniques
• Money laundering or the use of funds obtained through illegal means
• Using bots, automated scripts, or third-party software during gameplay
• Engaging in fraud, document forgery, or providing false information
• Collusion or strategies that unfairly disadvantage other players
• Accessing the platform from a restricted geographic region
• Transferring funds between different merah 44 accounts

9Account Termination & Suspension

9.1 Termination by User

You may close your Merah 44 account at any time by contacting our support team. Any remaining balance in the account (after bonus rollover requirements have been met) will be returned to you within 5 business days.

9.2 Termination by Merah 44

Merah 44 reserves the right to terminate or suspend any user's account with or without notice in the event of a breach of these terms. In cases of serious violations such as fraud or money laundering, all account balances may be forfeited.

9.3 Self-Exclusion

Players who wish to exclude themselves from the platform for responsible gaming reasons may contact our customer support. The minimum exclusion period is 6 months. During an active exclusion period, the account cannot be used and no new accounts may be opened.

10Privacy & Data Protection

Merah 44 is committed to protecting your personal information to the highest standard. All data is collected, processed, and stored in accordance with Malaysia's Personal Data Protection Act 2010 and our privacy policy. For full details on how we handle your data, please refer to Privacy Policy us.

Merah 44 will not sell, rent, or share your personal information with any third party for marketing purposes without your explicit consent. Your data is protected with 256-bit SSL encryption across all transactions.

11Responsible Gaming

Merah 44 is committed to the wellbeing of our players. We provide a range of tools to help you manage your betting activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Loss Limit: Set a maximum loss limit for a specified period
• Time Limit: Set a daily play time limit
• Gaming Break: Suspend your account for a period of 24 hours to 6 weeks
• Self-Exclusion: Long-term exclusion from 6 months to permanent

For more information and support resources, please visit the Responsible Gaming us. If you require immediate assistance, please contact our support team at support@merah44.biz.

12Limitation of Liability

To the extent permitted by applicable Malaysian law, Merah 44 shall not be liable for:

• Any indirect, consequential, or special damages
• Service disruptions due to scheduled system maintenance that was communicated in advance
• Losses resulting from internet connection failure on the user's end
• Actions or omissions by third parties beyond merah 44's control
• Losses resulting from the user's own negligence in maintaining account security

13Amendments to Terms & Conditions

Merah 44 reserves the right to amend, update, or add to these terms and conditions at any time. Registered users will be notified of any material changes via:

• In-platform notifications on Merah 44 upon login
• Email to the registered address at least 7 days before the changes take effect
• A clear notice on the merah44.biz website

Continued use of the Merah 44 platform after the effective date of any changes constitutes acceptance of the amended terms. If you do not agree with the amendments, please discontinue use and close your account before the changes take effect.

14Contact Us

If you have any questions, concerns, or complaints regarding these terms and conditions or the operation of the merah 44 platform, please contact us via:

Contact Channels	Details	Response Time
Live Chat	Available on the platform (bottom right corner)	< 2 mins
Email	Support@merah44.biz	< 24 hrs
FAQ	Page FAQ	Instant

Merah 44's Malay-speaking support team is ready to assist you 24 hours a day, 7 days a week all year round.